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Frequently Asked Questions


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How can I purchase a Token?

You can make a purchase either directly from the pricing page by selecting the desired license and clicking the Buy button, or by requesting an invoice with payment information and using the payment method you prefer.

How can I request an invoice or quotation?

Please contact our Sales Team if you would like to request an invoice or quotation.

What payment methods do you accept?

We accept PayPal, Wire Transfer, and local check payments.

Where can I find pricing for annual or subscription licenses?

Annual or subscription license packages come in a variety of options, that differ in the number of clients, users etc. Please contact our Sales Team for pricing information.

Do you offer any discounts?

Yes, we do offer discounts in some cases. Please contact our Sales Team for more information.

How do you deliver Trazar products after the purchase?

We distribute our components digitally, which means you will receive a link or an email with a download link. In addition to the download link, you will receive your license key(s) and some general information about your license (data source, expiration date etc.).

Activation of Software Trazar Collections

How to Activate Your Subscription

To activate your online session, submit your Team Member ID and token.
Please click HERE to activate your online session.

How to Check Your Subscription

To check your subscription status, use token *165# or email us.
Please click HERE to activate your online session.

How can I cancel my subscription?

To cancel your payment subscription(s), please click the "Unsubscribe" button below. You will be taken to your PayPal account’s subscription page, where you will be able to cancel any current subscriptions. Please note that if you cancel your payment subscription(s), then your service(s) will be discontinued. After unsubscribing, your service(s) may remain active until the final day of your current billing cycle.

If you need any further assistance, please contact us via web or via WhatsApp number whatsapp +507 66244267.


Important to Know

  • You have 6 months to activate your online session after your token expires. To activate your online session, submit your Team Member ID and token.
  • Your Token is a code that is valid for only one login session with trazar application.
  • You can combine two or more tokens for more time extension.

    Payment Options.


    PayPal  To pay with PayPal, you need a PayPal account, which you can set up during booking.
    A Trazar Customer account is not required.

    This is How it Works:

    1. Simply enter your PayPal login information during the payment process. If you do not yet have a PayPal account, you can register for PayPal when you buy an online token.
    2. You will automatically be redirected to the PayPal site and will be asked to enter your PayPal login information.
    3. Confirm your PayPal payment.
    4. Return to Trazar
    5. Your token will be issued as a printable PDF file.

    Need Help? Contact Us

    We can be reached via email or by telephone or visit us. We are located in PH Elmare 1000, Edison Park, Betania Panama.
      Call a Specialist
      Tel: (507)-392-3148
      WhatsApp: (507)-6624-4267
      Monday - Friday
      9:00 AM to 6:00 PM
      Need Help?
      We offer a 24/7 Service Premium.
      We Accept
      Wire Transfer
      Local Check Payments
      Banco General - Yappy

    E-mail Support

    If you have any further questions or feedback about our application, please feel free to reach us by email. We are here to listen and help.