Privacy Policy and Cookies

This Privacy Policy (the “Policy”) explains what data Trazar (also referred to as "we," "our," or "us") collects from users through our products, services, websites (including www.trazar.com.pa), events, and programs (“Service” or "Services"), how we use it, and your rights to control that data. By accessing or using any of these Services, you explicitly consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Effective date: 15 January 2020
Last updated on: 15/12/22

Information We Collect

We do not require you to register or provide personal information simply to visit our website. However, we do collect data in the following two ways:

(a) Information You Explicitly Give Us: We collect personal information that you voluntarily provide when you register on our site, place an order, or communicate with us via email, SMS, or WhatsApp.
(b) Information We Collect Automatically: For each visitor to our web page, our server automatically recognizes non-personal session information, including your IP address, browser type, and the duration of your visit. This data is used solely for system administration and monitoring website traffic.

Trazar does not track your internet usage outside of the trazar.com.pa site. Any information you provide is maintained and accessible only by Trazar.

How We Use Your Information

We use the information held about you exclusively to provide our services, improve our website, and in the following ways:

• To present content from our Services effectively on your computer or mobile device.
• To provide you with information, products, or services that you request from us or which we feel may interest you.
• To carry out our obligations arising from any contracts entered into between you and us, including billing and collection.
• To allow you to participate in interactive features of our Services.
• To contact you regarding updates, licensing changes, or inquiries about our Services.
• To use data for marketing or advertising purposes on behalf of ourselves, as well as our partners and other parties.

(b) In the event that Trazar decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include your data, including personal data, among the assets transferred to the acquiring or surviving company.

Payments and Third-Party Processors

We use third-party services for payment processing when you purchase paid products and/or services within the website. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy.

The payment processor we work with is:

• PayPal. Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Where We Store Data

By submitting your personal data, you agree to the transfer, storing, and processing of your data outside of the country where you reside. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Information

We do not sell, trade, rent, or disclose your personal information to others. We will share your personal data with third parties only in the following limited circumstances:

1. If required by law enforcement, judicial authorities, legal processes, or to comply with mandatory professional standards.
2. To protect and defend our rights, reputation, property, or the safety of our users or the public.
3. To a third party with your prior explicit consent.
4. In the event that Trazar enters a merger, acquisition, or sale of all or part of its assets, your personal data may be included among the transferred business assets.

Your Rights: Updating, Correcting, or Deleting Data

You have full control over your personal data under applicable laws. You can contact us at any time to exercise the following rights:

• Delete/Erase Data: Request that we delete all or some of your personal data if it is no longer necessary for the Services.
• Amend or Rectify: Request corrections to any inaccurate or incomplete data.
• Object or Restrict Use: Request that we stop using or limit our use of your data (e.g., if you believe we have no legal right to keep using it).
• Data Portability: Request a copy of your personal data in a machine-readable format.

You can exercise these rights by submitting a request through Customer Support or by writing to us at the email address provided below.

Cookies and Similar Technologies

We do not use cookies or similar tracking technologies to harvest user personal information from the site. Any cookies used by our services are strictly technical—they are used to store application preferences and do not contain any information that could personally identify you.

Third-Party Links

On occasion, we include hypertext links to external third-party websites. This Privacy Policy only covers trazar.com.pa. Provision of a link does not mean that we endorse or approve that site’s privacy policies or content. We are not responsible for the privacy practices, availability, or suitability of external sites, and you should review their respective privacy policies before submitting any personal data.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that your child has provided personal data to us without your consent, please contact us immediately so we can promptly delete that information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will always be indicated by the "Last updated" date at the top of this page. All amendments are effective immediately upon posting. We encourage you to review this page periodically to stay informed.

Contact Information

If you have any questions, comments, or data requests, you can contact us via our website contact form, via customer care, or directly at:

• Email: sales@trazar.com.pa
• Physical Address:Edison Park, Building Elmare 1000, Apto. 8-C, Boulevard Saul Esses, Calle W y R, Panama in Panama Country.